Privacy Policy

This website (www.mavehealth.com) is part of Mave Health Private Limited. This privacy policy explains how our organization uses the personal data we collect from you when you use our website.

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

Personal Information:

  • Name, Contact Number, Email Address, Password, and Age.

Health and Other Special Categories of Personal Data:

To provide you with a comprehensive mental wellness journey, including therapy, psychiatry, fitness, and nutrition coaching, as well as neurostimulation device, we collect a range of information tailored to your needs. This includes:

  • Detailed records of mental health conditions, treatment histories, and mental wellness goals.
  • Lifestyle choices (alcoholic/non-alcoholic status, smoker/non-smoker status), dietary preferences, allergies, and physical health conditions.
  • Insights into your daily habits, stress levels, energy levels, and water consumption.
  • Interactions with our services, including device identifiers and how you engage with our platforms.

How do we collect your information?

You directly provide Our Company with most of the data we collect. We collect and process data when you:

  • Use our mobile or web application.
  • Provide health data through integration with the device or other health apps.
  • Consult with our experts.
  • Submit information using a website form.

How will we use your information?

Our Company uses your data to:

  • Deliver and enhance therapy, psychiatry, fitness, and nutrition coaching services.
  • Offer personalized insights based on your interaction with NIBS technology.
  • Provide customer support and maintenance for our services.
  • Conduct research and development to improve our services.

Sharing of Data:

We maintain the highest standards of privacy, storing personal health data on ISO 27001-certified servers and not sharing your personal information without your consent, except for anonymized data for research purposes.

How do we store your data?

We use a combination of technical, administrative, and physical controls, including Transport Layer Security (TLS) encryption, to protect your data. For security concerns, contact contact@mavehealth.com.

Data Retention:

We retain your information for as long as your account is active or as needed to provide you services, with certain information retained for legal and safety purposes.

Marketing:

Our Company does not send marketing emails nor share data with third parties for marketing purposes.

What are your data protection rights?

Our Company ensures you are fully aware of your data protection rights, including the rights to access, rectify, erase, restrict processing, object to processing, and data portability.

What are cookies?

Cookies are small text files used for collecting Internet log and visitor behavior information. We use cookies minimally, primarily for essential website functions.

Privacy policies of other websites:

Our privacy policy applies only to our services. If you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy:

This privacy policy is regularly reviewed and was last updated on [insert date here]. For any questions, or to exercise your data protection rights, please contact us at:

How to contact the appropriate authority:

Should you have any complaints or concerns, you may contact the Information Commissioner's Office.

Contact: jai@mavehealth.com